Technology expert Juan Guevara explains how families can use technology to locate and communicate with loved ones following an earthquake or major natural disaster. The segment explores digital and humanitarian resources for reconnecting families, along with practical communication strategies when cellular networks are congested or unavailable. Juan also explains why short text and voice messages may be more effective than video or voice calls during an emergency and warns viewers about scams, fraudulent fundraisers, and individuals attempting to exploit families searching for missing loved ones.